Hosuk Travels, a customer-focused travel management company in Riyadh, is seeking a skilled and dependable IT Support Engineer to support our growing technology needs. This role is ideal for a tech-savvy professional who enjoys troubleshooting, supporting users, and ensuring smooth IT operations in a fast-paced travel environment.
Key Responsibilities:
- Provide technical support for desktops, laptops, printers, and office IT equipment
- Install, configure, and maintain operating systems, software, and applications
- Troubleshoot hardware, software, and network issues and resolve them efficiently
- Manage user accounts, email systems, and access permissions
- Monitor system performance, backups, and data security
- Support travel booking systems, office applications, and internal software
- Maintain IT asset inventory, licenses, and technical documentation
- Assist staff with IT-related queries both on-site and remotely
- Coordinate with external vendors and service providers when required
Requirements:
- Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field
- 2–4 years of experience as an IT Support Engineer or similar role
- Strong knowledge of Windows/macOS environments and basic networking concepts
- Experience troubleshooting office software, email systems, and hardware
- Understanding of IT security practices and data protection
- Good problem-solving, communication, and organizational skills
- Ability to work independently and manage multiple tasks
At Hosuk Travels in Riyadh, the IT Support Engineer plays a key role in keeping systems reliable and staff productive. This position offers the opportunity to work in a professional travel company where technology supports excellent customer service. If you are solution-oriented and passionate about IT support, we welcome you to join our team.