Hosuk Travels is seeking a dedicated and customer-focused individual to join our team in Riyadh as a Customer Care Executive. As a leading name in the travel and tourism industry, we pride ourselves on delivering exceptional service to our clients, and we are looking for someone who shares our passion for hospitality and customer satisfaction.
In this role, you will be the first point of contact for customers, handling inquiries via phone, email, and in person. Your responsibilities will include providing detailed information about travel packages, assisting with bookings and reservations, resolving customer concerns promptly, and ensuring every interaction leaves a positive impression. The ideal candidate will have excellent communication and interpersonal skills, with a natural ability to remain calm and helpful even in high-pressure situations.
The role requires strong problem-solving skills and the ability to think on your feet while maintaining a professional and friendly tone. Familiarity with customer relationship management (CRM) software, basic computer applications, and a background in travel or hospitality will be considered an advantage. Fluency in both English and Arabic is highly desirable, as it allows for better communication with a diverse clientele.
At Hosuk Travels, we value employees who bring enthusiasm, reliability, and a customer-first mindset to the workplace. If you are passionate about helping people, thrive in a team-oriented environment, and want to build a career in a fast-growing travel company in Riyadh, this position offers the ideal opportunity. Join us and be part of a team that makes travel dreams come true through outstanding customer care.