IT Support Engineer

  • Full Time
  • Riyadh

Hosuk Travels is looking for a dedicated and skilled IT Support Engineer to join our team in Riyadh. In this role, you will play a crucial part in ensuring the seamless operation of our IT systems, supporting both internal teams and external clients. If you have a passion for technology and problem-solving, we welcome you to apply and contribute to our commitment to excellence.

Key Responsibilities:

  • Provide technical support to resolve hardware, software, and network-related issues.
  • Monitor and maintain the performance of IT systems to ensure uninterrupted operations.
  • Install, configure, and update software and hardware across the organization.
  • Manage and troubleshoot network systems, including routers, switches, and firewalls.
  • Assist in implementing and maintaining cybersecurity measures.
  • Document and escalate unresolved issues to higher-level support when necessary.
  • Provide training and support to staff on IT tools and best practices.
  • Ensure backup and recovery systems are operational and up-to-date.
  • Collaborate with vendors for system upgrades and IT infrastructure improvements.

Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Proven experience as an IT Support Engineer or similar role.
  • Strong knowledge of Windows/Linux operating systems and networking protocols.
  • Familiarity with cybersecurity practices and tools.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and manage multiple tasks effectively.
  • Certifications such as CompTIA, CCNA, or Microsoft are a plus.

At Hosuk Travels, technology is at the heart of delivering exceptional travel services. Join us in Riyadh as an IT Support Engineer and become a key player in our innovative and collaborative team. We offer a dynamic work environment, opportunities for professional growth, and the chance to make a meaningful impact.

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