Hosuk Travels is looking for a proactive and technically skilled IT Support Engineer to join our team in Riyadh. This role is essential in maintaining our IT infrastructure, ensuring smooth day-to-day operations, and supporting internal users with hardware and software needs.
Key Responsibilities:
- Provide first-level technical support to staff for hardware, software, and network-related issues.
- Install, configure, and maintain computer systems, printers, and peripheral devices.
- Troubleshoot and resolve system errors, network connectivity problems, and application malfunctions.
- Monitor and maintain company IT infrastructure, ensuring optimal performance and security.
- Manage user accounts, permissions, and backups across systems.
- Assist in the implementation of IT projects and upgrades.
- Maintain inventory of IT equipment and track service logs.
- Coordinate with external vendors for IT-related purchases and support services.
- Ensure data protection measures and support IT policy compliance.
Requirements:
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- Minimum 2 years of experience in IT support or similar role.
- Solid understanding of Windows and Microsoft Office environments.
- Experience with networking (LAN/WAN), routers, and firewalls.
- Strong problem-solving skills and attention to detail.
- Good communication and interpersonal abilities.
- Ability to prioritize tasks and work independently.
If you are passionate about providing technical support and maintaining secure, efficient IT systems, Hosuk Travels offers you a dynamic environment in Riyadh where your expertise will directly contribute to operational excellence and customer satisfaction.