Hosuk Travels is looking for a skilled and dedicated IT Support Engineer to join our growing team in Riyadh. We value professionals who can provide reliable technical support, ensure smooth system operations, and contribute to building a secure and efficient digital environment for our employees and customers.
Key Responsibilities:
- Provide technical assistance and support for hardware, software, networks, and internal IT systems.
- Troubleshoot issues related to desktops, laptops, printers, routers, and other office equipment.
- Perform installation, configuration, and maintenance of operating systems and applications.
- Monitor and maintain the company’s network infrastructure to ensure high performance and reliability.
- Respond to IT support requests promptly and document solutions for future reference.
- Conduct regular system backups, updates, and security checks to protect company data.
- Assist in setting up new user accounts, email IDs, access permissions, and IT onboarding.
- Coordinate with IT vendors for equipment procurement, repairs, and service agreements.
- Manage antivirus tools, firewalls, and system security to prevent breaches and vulnerabilities.
- Prepare IT reports and provide recommendations to management for system improvements.
Requirements:
- Bachelor’s degree in IT, Computer Science, or related field.
- Minimum 1–3 years of hands-on IT support experience.
- Strong knowledge of Windows/Mac OS, networking, troubleshooting, and IT hardware.
- Familiarity with ticketing systems and IT documentation.
- Excellent problem-solving skills, communication abilities, and a customer-oriented approach.
- Ability to work under pressure and manage multiple tasks efficiently.
Joining Hosuk Travels in Riyadh as an IT Support Engineer gives you the opportunity to be part of a dynamic and fast-paced work environment where technology plays a key role in our daily operations. If you are passionate about delivering seamless IT support and contributing to organizational efficiency, we encourage you to apply and grow with our team.