Join the dynamic team at Hosuk Travels as an IT Support Engineer in Riyadh! We are looking for a tech-savvy and customer-focused professional to ensure our IT systems run seamlessly, supporting our mission to deliver exceptional travel services.
Key Responsibilities:
- Technical Support: Provide first-line support for hardware, software, and network issues, resolving problems promptly to minimize downtime.
- System Maintenance: Monitor and maintain IT infrastructure, including servers, workstations, and network devices, ensuring optimal performance.
- Troubleshooting: Diagnose and resolve technical issues reported by staff, escalating complex problems when necessary.
- Software Management: Install, configure, and update software applications and systems as per company requirements.
- Network Administration: Oversee the setup and maintenance of LAN/WAN, ensuring secure and reliable connectivity.
- Data Backup and Recovery: Implement and manage backup solutions to safeguard company data.
- Asset Management: Maintain inventory of IT assets and ensure proper documentation of changes or updates.
- Training and Support: Assist employees with IT-related inquiries and provide training on new systems and tools.
- Cybersecurity: Ensure compliance with security protocols and implement measures to protect the company’s digital assets from threats.
- IT Projects: Collaborate on IT infrastructure projects, contributing to upgrades and system improvements.
Requirements:
- Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Experience: Proven experience in IT support or system administration.
- Technical Skills: Proficiency in Windows/Linux systems, networking concepts, and troubleshooting tools.
- Certifications: Relevant IT certifications such as CompTIA, CCNA, or Microsoft certifications are a plus.
- Language: Strong verbal and written communication skills in English; Arabic is an advantage.
- Attributes: Analytical thinker, problem solver, and proactive team player.
At Hosuk Travels, your technical expertise will be instrumental in enhancing our operations and ensuring a seamless IT experience. If you’re ready to grow your career and make an impact, apply now and join us in Riyadh!